About ShadowSafe
Our mission, values and team.
At ShadowSafe, we’re on a mission to
Bring world-class IT solutions to businesses so that they can grow with confidence.
We do this through our Cyber Security and IT Services alongside our expert support team.
Founded in 2012
Based in Brisbane
20+ years experience
We take the stress out of technology
We’re committed to help taking the stress out of technology, so that you can grow your business with confidence.
Our Team
James Bartrop
James is the founder and director of ShadowSafe, located in Brisbane Australia. For over 20 years, James has been helping businesses use technology strategically to grow.
Linkedin
Katie Hokin
Katie is an highly experienced administrative and operations leader who ensures the ShadowSafe team is working together efficiently. Katie lives and works in Sydney.
Carlos Pataquiva
Carlos has over 15 years experience in business IT systems and management. Born and raised in South America, Carlos now lives in Brisbane with his growing family.
Michael Rossetto
Previously with EDIT365, Michael has over 30 years of experience in growing businesses through quality IT systems.
Leo Zheng
Leo is an IT specialist based in Brisbane. He's passionate about helping businesses improve their cyber security resilience.
Damian Hammett
Damian has worked in IT since 2007 and is part of our technical support team in Brisbane.
Ryan Neave
With over 15 years experience, Ryan manages the service delivery of the ShadowSafe support team.
Join our team
Enjoy a rewarding career in IT and cyber security.
Our Values
Reliable
We do what we say and show up on time.
Communication
We communicate regularly and we listen as much as we talk.
Trust
We’ve got each others back and support each other as a team
Pride
We go the extra mile to leave things better than the way we found them.
Growth
We choose to embrace challenges as opportunities to grow and improve.
Fun
We choose to have fun, even under pressure. We have fun while getting it done.
Our promise: